If you have a general enquiry or feedback about any aspect of our work and services, please see information below.
Our feedback and complaints policy
Find out more about our feedback and complaints policy.
Our supporter promise
Take a look at our supporter promise.
Statutory service complaints
If you would like to make a complaint about a statutory service such as the NHS, please see the options below.
NHS
https://www.nhs.uk/contact-us/how-to-complain-to-the-nhs/
PALS
https://www.nhs.uk/nhs-services/hospitals/what-is-pals-patient-advice-and-liaison-service/
Northern Ireland NHS
https://www.nidirect.gov.uk/articles/how-complain-or-raise-concerns-about-health-services
Citizens Advice
Social services complaints - using the complaints procedure - Citizens Advice